Introduction
Devbhumi Tour and Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services for Chardham, Do Dham, Gangotri, and Yamunotri pilgrimage tours.
Please read this privacy policy carefully. By accessing or using our service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information from and about users of our website and services, including:
- Personal Identification Information: Name, email address, phone number, postal address, passport details (for international travelers), and payment information.
- Travel Information: Tour preferences, travel dates, special requirements (dietary, medical), emergency contact details.
- Technical Data: IP address, browser type, operating system, referring URLs, device information.
- Usage Data: Information about how you use our website and services.
- Cookies and Tracking Data: See our Cookies section for more information.
How We Use Your Information
We use the information we collect for various purposes:
- To provide and maintain our tour services
- To process your bookings and payments
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
- To send you promotional information about special offers, new tours, or other updates (you may opt out at any time)
Data Protection
We implement appropriate technical and organizational measures to protect your personal data:
- Secure servers with encryption for sensitive data
- Regular security assessments and updates
- Limited access to personal data to authorized personnel only
- Secure payment processing with PCI DSS compliant partners
Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your experience:
- Essential Cookies: Necessary for the website to function properly.
- Preference Cookies: Remember your preferences and settings.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Used to track visitors across websites to display relevant ads.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks and are obligated not to disclose or use it for any other purpose.
Our services may contain links to other sites not operated by us. We strongly advise you to review the privacy policy of every site you visit.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request copies of your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Request restriction of processing your personal data.
- Objection: Object to our processing of your personal data.
- Data Portability: Request transfer of your data to another organization.
- Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us using the information in the Contact Us section.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.